FAQs

Welcome!

Roots Community Calls Calendar


(please note: All times listed are Mountain Time)

Frequently Asked Questions

Q: How do I download the mp3s?
A: Click here for instructions.

Q: When are the live community calls?
A: Check out the calendar here.

Q: How do I connect to the Live Calls?
A: You can only connect to the Live calls if you are a Community Level Member.  If you are a member, please email us at [email protected], and we will get you the info that you need to connect. We will send out the link to join the live call via email the day before the call, 15 minutes before the call, and put the link to join in the Facebook private community. You can also check the Go To Webinar website for further assistance.

Q: How do the practice partner calls work?
A: Reach out in the community to ask any member to organize a time to get on a practice call. Ideally you are doing this weekly or to keep evolve and master your new tools. Make sure to download the: ROOTS Partner Practice Exercises. You can also find this document in the PDF's section in the members area. 


Q: Where can I find the Private Facebook Group?
A: If you are a Community Level member, email us, and we'll get you hooked up.

Q: Who can see my posts in the Facebook Group?
A: The Facebook group is a "closed" group.  Only people who are in the group can see your posts.  People who are not in the group can see that it exists, can read the description, and see the members, but they cannot see anything that happens inside the group.  Read more here.

Q: Who do I email if I need help?
A: [email protected]  Someone from my team will get back to you within 48 hours.

Q: How do I cancel my ROOTS Membership?
A: Email[email protected], and someone from my team will be in touch with you regarding your next steps.